Professional Aide

Position Summary(Basic Job Function)

This is a temporary or an on-call position. Provides professional support. Responsibilities may include general business, science, medical, agricultural or other professional support functions. Term: Temps can work two (2) nine (9) month terms with a week break in service in between and at the end of the second term terminate for three (3) months or switch to an on-call. On-Call allowed to work 1039 hours in any twelve (12) month period.

Unit Position Summary

The MSU College of Nursing is seeking applications for our full-time Professional Development and Continuing Education Secretary position. This position works collaboratively with the College’s faculty, staff, agency partners, and customers to coordinate and provide support for successful planning, implementation and evaluation of nursing continuing professional development and continuing education activities. These activities include in person seminars, online webinars and hybrid conferences. Reporting to the Nursing Professional Development Coordinator, this position will also support program facilitators/nurse planners to ensure successful implementation of learning programs to deliver consistently positive learner and customer experiences. This individual functions as a valued member of the team who is open to feedback and collaborative discussion for successful departmental goal achievement including dedication to diversity, equity, inclusion (DEI) and accessibility concepts.

This is a full-time, hybrid work position with a minimum 3 scheduled in person days on the campus of MSU in East Lansing, Michigan. Standard work hours (remote or in person) are Monday through Friday 8 am – 5 pm. Events may necessitate occasional early mornings and/or evenings for conferences and College events. In addition, this position may involve occasional local and statewide travel to meetings and events.

40% Project and Event Management

• Support the virtual and in-person instructor-led training programs within Professional Development and Continuing Education.
• Work with facilitators/nurse planners to identify and obtain activity material needs while observing principles of respect, equity, diversity, and inclusion.
• Create, maintain, and ensure timely and accurate completion of course infrastructure such as event communications, payment and evaluation of activities.

• Provide support for event materials such as activity fliers, media advertising, press blurbs and e-newsletter content.
• Set up Zoom/Teams meetings for activities including adding co-hosts and creating polls as needed. Curate session information and provide basic analysis of event metrics.
• Coordinate and execute reservations, food purchases, event set up, registrations, venue contracts, invoicing, refund processing, distribution of continuing education (CE) certificates for events as needed.  
• Coordinate and assist with the schedule and planning of course offerings. Confirm specific dates, times and speakers.

40% Unit support

• As a team member, participate in regular program planning meetings, needs assessments, and strategic planning efforts to drive direction of events and services.
• Coordinate event financial details in Eventbrite/MSU Transact Payments and make portals available for registration.
• Work with CON Marketing and Communications Team to align marketing materials on the website and departmental communications with CON standards.
• Maintain current, accurate, and reliable documentation for activities.
• Assist with report generation, research studies and accreditation processes, and ensure data integrity in department electronic filing.
• Coordinate course billing and ensure accurate compliance with MSU systems.
• Process departmental financial transactions, monitor expenditures, and create and manage Transact Payment and Eventbrite portals, setting up new stores as needed for online courses.
• Update and maintain department budget financial spreadsheet. Work with MSU CON Finance Team to obtain and review financial statements and/or transactions.
• Process p-card charges from staff, course, office supplies, and other program related purchases.
• Submit Purchase Orders, Requisitions, Internal Billings and Disbursement Vouchers in MSU EBS/KFS for department-related purchases as needed.
• Adhere to MSU Manual of Business Procedures and follow university business processes.

20% Communications and Interpersonal Relationships

• Maintain values of diversity, equity, and inclusion in interactions with faculty, department administrators, staff, students, volunteers, the public, and vendors/suppliers to coordinate and evaluate projects, exchange information to perform a high level of customer service.
• Respond to customer inquiries with timely and accurate problem resolution, whether in person, electronically or over the phone.
• Ensure accurate and timely customer follow up including registration, receipts, certificate delivery, and informational requests.

Desired Qualifications

• Bachelor’s degree in marketing, communications, business or health-related coursework.
• Experience in project management, event planning and/or marketing activities.
• Knowledge of University systems, policies, and procedures.
• Experience with web page development and graphic design creation such as flyers.
• Experience with MSU advertising/marketing protocols.
• Experience with data management systems, learning systems and event platforms such as Desire to Learn, Eventbrite, Qualtrics and other related software applications.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Work Hours

STANDARD 8-5