Landscape Services Business Office Mgr / Administrative Business Prof/S

Working/Functional Title

Landscape Services Business Office Mgr.

Position Summary

Salary: $72,100 - $88,100 annually, depending on experience. 

MSU Benefits: Free comprehensive health care for you and your family as well as a 10% contribution toward your retirement; Generous sick, vacation, personal and holiday time; This position is not eligible for remote work. Regular, in-person attendance is required to meet business and customer needs.

This position is not remote friendly; it is a 100% in-person position. Regular attendance is required to meet business and customer needs.

MSU Landscape Services has been maintaining campus as a living, learning laboratory since 1905. We are responsible for all aspects of landscape construction and maintenance including snow removal, signage, hardscape maintenance, golf course maintenance, tree care, and general repair on the campus of Michigan State University.

This position will be the point person for all human resource situations for department in collaboration with IPF's Human Resource department. This includes but is not limited to: staffing requests, hiring, termination, salary increases, developing screening matrices, scheduling of interviews, development of diverse hiring committees, coordinating staff moves, coordinating performance excellence compliance for all supervisors and staff in the LS department and manage all on boarding of staff.  Manages all administrative procedures directly related to the management or general business operations of the department or its customers; Formulates, affects, interprets and/or implements department policies, processes or operating practices. Overseeing account activity and financial transactions through accounts. Processing financial transactions. Planning for departmental goals, both long and short term. Candidate will co-create department's functional budget with Support Services. Oversees creation and reports critical information to senior leadership including data findings, metrics, Key Performance Indicators, market trends, and other business data points.  Evaluates current processes and leads the implementation of business solutions. Analyzes data and report findings and seeks root causes and develops solutions and recommendations.  Designs creative high-quality business solutions that are on-time and on-budget by effectively managing resources. Develops top quality reports and delivers well-organized, impactful presentations. Creates processes to ensure confidentiality and privacy of employee information and organizational data. Demonstrates awareness and appreciation for the global multi-dimensional and diverse perspectives of all, and makes decisions based upon experience, data, facts, and reasoned judgment in the organization’s line of business. This position will be the supervisor for all front office operations including, coaching direct reports on utilizing business processes and procedures, assigning work, approving time off, and performance excellence.

This position will engage in high performing, leading edge practices, valuing people, partners and stewardship. At IPF, we are committed to fostering an equitable, inclusive culture; engaging and hiring a diverse workforce.

Job responsibilities are as follows:

25%: Department HR issues - create, interpret, explain policies to supervisors and staff. Coach supervisors. Serve as a resource for staff from five different unions. Oversee operational activities, organizational practices, policies and procedures. Manage office staff and administrative work. Liaison with MSU and employee for workers comp, FMLA, unemployment, etc. issues.

25%: Responsible for managing all departmental hiring. Staffing coordinator for FTE hiring, leading role in search committees to fill positions, developing matrices, implementing outreach and advertising strategies, and managing on-boarding of all staff.  Oversee union compensation schedules and increases; maintain employee handbook consistent with University policies, maintain expectation document templates for all staff and templates for dependability policy.

25%: Oversee account activity and financial transactions through accounts. Processing financial transactions. Planning for departmental goals, both long and short term. Point of contact for department with campus offices such as Purchasing, University Services, MSU HR, Administration, etc.  Oversees creation and reports critical information to senior leadership including data findings, metrics, Key Performance Indicators, market trends, and other business data points.

25%: Front office maintenance including equipment and supplies. Supervisory duties associated with full-time employees and students; assigning work, approving time off, performance excellence, etc. Management and maintenance of departmental electronic filing systems. Maintaining advanced knowledge of industry initiatives and innovation. Form focus committees and keep staff informed and feeling valued, create buy in from staff during change.

Minimum Requirements

Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in Human Resources or a Business Related Field; three to five years of related and progressively more responsible or expansive work experience in office procedures and administration, or in Human Resources; experience in a supervisory role; experience with word processing, database, spreadsheet, presentation software and/or desktop publishing, web page software; or an equivalent combination of education and experience.

Desired Qualifications

Experience with creating business office procedures and operations; experience in facilities operations; experience with policies and procedures; experience with labor relations practices; expert knowledge of Microsoft Office products (Outlook, Word, Excel); knowledge of work order management systems (such as Planon), enterprise resource planning systems (such as SAP), and financial management systems (such as Kuali); excellent customer relations skills; ability to communicate effectively with a diverse population; ability to work independently and as an effective member of a team; ability to establish and use key performance indicators to assess performance and drive organizational improvements; ability to develop teams and plan, direct and manage complex operations and staffing; excellent organizational skills with the ability to multi-task yet give attention to detail with frequent interruptions; ability to maintain focus on strategic priorities while managing routine tasks; ability to handle confidential issues with complete discretion; self-starter who possesses good decision-making skills and demonstrated ability to follow-through. 

A creative and innovative lifelong learner with the ability to communicate effectively with a diverse population; able to problem solve within a collaborative team environment; ability to understand different perspectives while utilizing expert knowledge of the technical operations of the job.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Please submit a resume and cover letter

Work Hours

Normal work hours are Monday through Friday from 7:00am-3:30pm with occasional after hours and weekend work. Schedule may occasionally vary to support events, onboarding sessions, or other department tasks and initiatives.

Website

ipf.msu.edu

Bidding Eligibility ends May 6, 2025 at 11:55 PM