Clerk/Receptionist II

Position Summary

The Police Desk is the first point of contact for MSU DPPS.  This positron will work with other student employees.  Responds to email questions posed to Department of Police and Public Safety.  Locations this person will be scheduled at are the Welcome Center and the Police Desk.  Answers non-emergent phone calls and provides informational assistance to the customers of the Department of Police and Public Safety.  Directs customers to appropriate sources.  Provides clerical support for the MSU Parking Office.  Answers, screens, prioritizes, and routes calls to other bureaus within the department.  We are seeking a candidate that is enthusiastic, polite, detail orientated and who knows how to diffuse and re-direct customers.  Knowledge of parking rules and regulations as well as building and lot locations throughout campus are helpful.  Must be a good communicator and have excellent writing skills.

Minimum Requirements

Knowledge normally acquired through a high school education; six months to one year of related and progressively more responsible or expansive work experience in maintaining accurate records, data entry, word processing, typing and/or balancing cash receipts; or knowledge of technical or medical terminology and/or technical training related to the field of employment; or an equivalent combination of education and experience.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Application

Cover Letter

Resume

Work Hours

MSU DPPS is a 24/7 operation. This position will be schedule 11:00am-7:30pm. Days may vary based on operational demand. Nights and weekends are a normal part of the hours we work to support the MSU Community.

Website

https://dpps.msu.edu/

The Bidding Eligibility ends on 05/13/2025 at 11:55 PM