Professional Aide

Position Summary(Basic Job Function)

This is a temporary or an on-call position. Provides professional support. Responsibilities may include general business, science, medical, agricultural or other professional support functions. Term: Temps can work two (2) nine (9) month terms with a week break in service in between and at the end of the second term terminate for three (3) months or switch to an on-call. On-Call allowed to work 1039 hours in any twelve (12) month period.

Unit Position Summary

Work with MSU Human Resources consulting with MSU Faculty, Staff and Students via phone and email to answer questions about benefits eligibility, options and enrollment during busy open enrollment periods.

Desired Qualifications

Seeking applicants knowledgeable about Health, Prescription, Dental and other insurances with excellent customer service skills and ability to communicate benefits information accurately, rapidly and understandably to assist customers during an exceptionally busy 4 to 6 week period beginning in early October.  May also assist in researching and resolving coverage issues.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Submit a resume or cover letter briefly describing your experience and knowledge related to benefits administration and/or customer service.

Work Hours

ON-CALL

Website

hr.msu.edu

Remote Work Statement

MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.