Working/Functional Title

GM Data Processor I

Position Summary

Basic Function

Compile, prepare, review, evaluate, research and record information as it pertains to the processing and recording of gifts and pledges to Michigan State University. Make daily decisions regarding proper recording and disbursement of gift monies. Independently communicate with University personnel and donors regarding IRS regulations and University Policies as they relate to charitable contributions for non-profit organizations.

Use appropriate level of judgment to interpret gifts and pledges which are unusual, incompletely documented, require a high degree of sophisticated interpretation or are otherwise problematic. Further determination must also be made as to whether the money is considered legally to be a gift according to University, State and Federal guidelines.

Perform complex entry of gift and pledge related entities using set format specifications on a highly complex relational database. This position is responsible for maintaining up-to-date biographical information on alumni and donors as gifts and pledges are processed, following procedures and guidelines as instructed on all tasks. Incumbent must adhere to confidentiality of donor information and consistently meet or exceed productivity measures and accuracy standards established by the department.

Characteristic Duties and Responsibilities

• Process University gift and pledge related transactions, including gifts of securities, estate, and other types of major gifts, in-kind (non-cash) transactions, memorial gifts, honorarium gifts, corporate, and corporate matching gifts. Enter information, using related tools, while independently applying research, analysis, and problem-solving skills, and at all times adhering to appropriate policies and procedures.
• Edits, codes, and verifies source documents using multiple entry methods including using imaging software.
• Receives or collects information and processes it according to standard procedures in order to enter it into the databases or forward it for further processing.
• Completes project work independently in order to facilitate the functioning of the department or section.
• Verifies and analyzes data in order to ensure accuracy and resolves inconsistencies and discrepancies in data.
• Processes complex and diverse information and independently renders decisions in order to process data or request specific actions for follow-up.
• Answers phone calls and responds to emails from donors, alumni, and MSU staff in order to resolve problems with their records.
• Serves as back-up receptionist using a multi-line phone system.

Communications/Interpersonal Relationships

Interacts with:

• Staff/Co-workers – in order to assist with questions and problems relating to coding, data entry and office procedures
• Supervisor – in order to ask questions pertaining to work being performed, receive direction and training and to assist in meeting deadlines
• System Analyst/Programmers – in order to verify information if problems arise pertaining to computers or programs
• Other Departments – in order to enter data and programs jobs as requested
• Public – in order to provide services

Responsibility for the Work of Others

N/A

Responsibility for Health/Safety of Others

No assigned responsibility

Impact on Programs/Services/Operations

Error in the accuracy of collected or distributed data could cause incorrect decisions to be made by departments, University officials and/or external customers.  The quality of the work performed reflects upon the image of the Department, it’s staff and the University as a whole.  Errors are usually detected and easily corrected.

Work Environment

Standard office environment. The job requires moderate physical effort and involves sitting and viewing a VDT screen and eye/hand coordination more than 75% of the time.

Unit Specific Education/Experience/Skills

Knowledge normally acquired from specialized training such as that acquired in one year of Data Processing, Key Punching, or database entry; six to twelve months of related and progressively more responsible or expansive work experience in data processing, key entry or database entry; requires spreadsheet and/or word processing experience; or an equivalent combination of education and experience.

Desired Qualifications

Professional person with excellent customer service skills and attitude; interpersonal, organizational, analytical, and problem solving skills; strong ability to organize, prioritize, and work independently; a detail oriented, self-directed individual, able to juggle a variety of responsibilities and manage these under pressure; ability to handle confidential material with complete discretion; ability to provide exceptional customer service willingness and ability to take initiative, be flexible, learn quickly, and function as a member of a team with common goal of site success; to work independently, consistently, and accurately, ability to discreetly handle confidential student, staff, and faculty information; good knowledge of Microsoft Word, Excel and Access software.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Resume and cover letter

Special Instructions

HOW TO APPLY

If you have any questions regarding this position, please contact Patricia Karam, Director of Recruitment, at karampat@msu.edu.

Screening of applicants will continue until the position is filled.

MSU is an affirmative action, equal-opportunity employer.

MSU is committed to achieving excellence through a diverse workforce and inclusive culture that encourages all people to reach their full potential. The University actively encourages applications and/or nominations of women, persons of color, veterans, and persons with disabilities. 

Work Hours

STANDARD 8-5

Website

Advancement.msu.edu

Remote Work Statement

MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.

Bidding eligibility ends April 23, 2024 at 11:55 P.M.