Cloud Engineer / Information Technologist II

Working/Functional Title

Cloud Engineer

Position Summary

The Virtual Systems Team is responsible for the operational support of on and off prem cloud infrastructure required to provide computer resources to the MSU community.

Reporting to the Virtual Systems Manager, the Cloud Engineer will primarily perform the following duties:

• Administer and maintain complex cloud environments.
• Support customers to build solutions designed to fit their needs.
• Work with vendors to anticipate and resolve complex problems.
• Develop scripts for automation, productivity improvements, and cost optimization.
• Monitor system health and proactively issue resolution for issues.
• Generate scripted system reports for platform data requests.
• Perform high-level account control configuration with full understanding of new feature offerings.
• Participate in organization and intra-team projects.
• Engage in professional development including technical training and "soft skill" development.
• Automate tenant configuration, customer on-boarding, and other common processes.
• Analyze and manage cloud resource usage to ensure cost efficiency, leveraging tools and scripts to support billing workflows.

Michigan State University (MSU) is a top 100 global university located in East Lansing, three miles east of the state’s capitol. The MSU community includes more than 12,000 faculty, academic and support staff, as well as over 52,000 students. MSU offers an extensive benefits package to its employees including health care, prescription, and dental coverage, and a base retirement program with a University matching contribution, as well as basic life insurance. In addition, MSU offers educational benefits including a course fee courtesy program and educational assistance. 

MSU Information Technology provides the primary leadership for strategic, financial, and policy initiatives affecting information technology (IT) across MSU. MSU IT offers technology resources that support MSU’s mission of providing education, conducting research, and advancing engagement.

Diversity, Equity and Inclusion (DEI) are essential elements, vital to the culture MSU Information Technology endeavors to cultivate.  This includes providing opportunities and access for all people which incorporate differences of race, age, color, ethnicity, gender, sexual orientation, gender identity, gender expression, religion, national origin, migratory status, disability/abilities, political affiliation, veteran status and socioeconomic background.

Minimum Requirements

Knowledge equivalent to that which normally would be acquired by completing a four-year college degree; three to five years of related and progressively more responsible or expansive work experience in providing customer support, supporting and administration of cloud and on-premises resources as required; or an equivalent combination of education and experience.

Desired Qualifications

• One of the following - AWS practitioner, AWS Architecture, Azure Infrastructure, GCP Associate or similar certification.
• Two or more years of experience providing direct customer support.
• Experience supporting cloud Financial Operations.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Resume and cover letter.

Special Instructions

Please provide three professional references who are knowledgeable of your work.

Work Hours

STANDARD 8-5

Website

https://tech.msu.edu

Remote Work Statement

MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.

Bidding eligibility ends December 3, 2024 at 11:55 P.M.