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Job postings

Health Care Representative

Back to search results Apply now Job no: 965249
Work type: Support Staff
Pay Grade: 07
Major Administrative Unit / College: University Health And Wellbeing
Department: Mhtss Counseling Psychiatric Services 40001294
Sub Area: CT- Clerical Tech.
Salary: Salary Commensurate with Experience
Location: East Lansing
Categories: Administrative/Business/Professional, Health Care Support, Clerical Technical- CT, Full Time (90-100%), Union

Position Summary

Functions as customer service representative both in person and over the phone at Counseling and Psychiatric Services at the MSU Union and Olin Health Center locations. Typical duties of successful candidate include scheduling appointments, greeting visitors, check in patients, medical insurance verifications, and coordination of patient referrals.

Unit Specific Education/Experience/Skills

Knowledge normally acquired through a high school education; a minimum of one year of related and progressively more responsible or expansive work experience in a medical office, medical clinic, or in a mental health office; or an equivalent combination of education and experience.

Desired Qualifications

Completion of a healthcare or medical office assistant certificate or similar coursework; extensive knowledge of computer software including Microsoft products, Outlook email, Titanium, and Athena electronic health records; understanding of HIPAA/patient confidentiality; critical decision-making skills while under stress; excellent interpersonal skills to schedule appointments and interact with psychiatrists, psychologist, counselors, and social workers.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Cover Letter


Work Hours




Bidding eligibility ends July 16, 2024 at 11:55 P.M.

Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time

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