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Operations Supervisor III

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Back to search results Apply now Job no: 787360
Work type: Support Staff
Pay Grade: 12
Major Administrative Unit / College: Department Of Police And Public Safety
Department: Department Of Police And Public Safety 10070690
Sub Area: APSA- Pro Supervisory
Salary: Salary Commensurate with Experience
Location: East Lansing
Categories: Administrative/Business/Professional, Police/Health and Safety, Professional Supervisory- APSA, Full Time (90-100%), Union, Remote-Friendly

Position Summary

Supervises customer service operation of MSUPD parking division with a mix of full time employees, students and temp on-call's. Maintains schedules for parking cashiers and parking coordinators. Manages and maintains parking permit pricing information. Creates reports in Flex, Avaya and other software platforms in order to understand use of the parking system by the public. Responds to escalated parking appeals and complaints. Serves as a liaison with clients, customers, vendors and University departments.

Unit Specific Education/Experience/Skills

Knowledge normally acquired in the first two or three years in college, technical, vocational or business school with coursework in a field related to the area of employment; three to five years of related and progressively more responsible or expansive work experience in performing tasks related to the area of employment, and may require one to three years supervisory experience; or an equivalent combination of education and experience.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Application

Cover Letter

Resume

Together-we-will Statement

The university is requiring all MSU students, faculty and staff to be vaccinated against COVID-19 with limited exceptions. Learn more at: https://msu.edu/together-we-will/

Work Hours

STANDARD 8-5

Remote Work Statement

MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.

Bidding eligibility ends June 28, 2022 at 11:55 P.M.

Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time

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