Together we will achieve success and we commit to these goals in our work, continued education, and ongoing efforts.
Coordinates and initiates a wide range of clerical activities in order to support administrators and to facilitate the functioning of the department or unit. Compiles, verifies, processes and/or analyzes complex and/or specialized department information/data; independently renders decisions, interprets information; apprises customers of appropriate actions in order to facilitate the functioning of the department or unit.
In this role, you will serve as a primary point of contact for the MSU Extension Master Gardener® (EMG) Program. You will communicate directly with MSU Extension Master Gardener® volunteers, MSU staff and the public, to address questions, share program-related resources, and facilitate volunteer administrative procedures. This includes monitoring the MSU EMG email inbox.
You will oversee an extensive electronic database with records of approximately 2800 volunteers and will work with local staff to keep database records current and compliant. In addition, you will provide basic customization of the program’s volunteer database (currently called Volunteer Central) to improve its efficiency and ease of use, including assessing future development needs. In collaboration with the EMG State Leader, you will create administrative forms and database instructions for volunteers and staff. You will also be responsible for monitoring important volunteer details, such as volunteer projects, hours, education, and recognition.
In this role, you will develop and distribute materials to volunteers that pertain to the requirements for becoming and remaining certified as an MSU EMG, including annual recertification, volunteer and education hour entry, and volunteer screening. You will assist volunteers with the MSU Extension Volunteer Screening Process (VSP) in collaboration with other MSU Extension volunteer management staff, and you will work with the State Leader and other staff to address special requests/circumstances related to program requirements. When needed, you will create, package, and distribute hard-copy program materials to volunteers.
In collaboration with the State EMG Leader, you will assist in the implementation of new EMG Trainings, including scheduling, advertising, monitoring registrants, and processing payments/refunds. You will assist the State EMG Leader in planning and organizing meetings and events that deliver EMG program information and education to Consumer Horticulture Team Members, Training Coordinators, Volunteer Ambassadors, and the volunteers themselves. You will be responsible for tabulating data and preparing reports of program statistics used by the State EMG Coordinator, MSU Extension leadership, national partners, and local staff. You will assist the State EMG Leader in the marketing and promotion of the Extension Master Gardener® Program and its volunteers across various venues, including the MSU Extension website and social media. Lastly, you will attend meetings and trainings pertinent to the work described above.
Office location for this position is negotiable. However, there will be space available to work from the MSU Campus in East Lansing, Michigan.
This position is a full-time, end-dated appointment, renewable annually based upon continued funding.