Health Care Representative
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Job no: 688939
Work type: Support Staff
Major Administrative Unit / College:
College Of Veterinary Medicine
Veterinary Teaching Hospital 10046906
CT- Clerical Tech.
Location: East Lansing
Categories: Full Time (90-100%), Clerical Technical- CT, Veterinary/Animal Care, Union
This position will initially be in the VMC Small Animal Reception area where you will greet, register, and direct clients and their animals to the correct waiting area; answering phone calls, taking messages, creates, reviews, and updates electronic client and patient health records; establishes patient appointments in electronic scheduling system; collects payments at the time of patient discharge and accurately documents the payments in an electronic record; communicates and listens carefully to provide outstanding customer service.
Unit Specific Education/Experience/Skills
Knowledge normally acquired through a high school education; a minimum of one year of related and progressively more responsible or expansive work experience in a medical office, medical clinic, or in a mental health office; or an equivalent combination of education and experience.
Experience in processing multiple calls using excellent phone etiquette; excellent communication and computer stills, including proper spelling; experience as veterinary technician.
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
Required Application Materials
Second shift, working five 6-hour days (2pm-8pm) Monday through Friday
Bidding eligibility ends on 1/19/2021 at 11:55 PM
Advertised: Eastern Standard Time
Applications close: Eastern Standard Time
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