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Educational Program Coordinator II

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Back to search results Apply now Job no: 472818
Work type: Support Staff
Pay Grade: 12
Major Administrative Unit / College: College Of Agriculture And Nat Resources
Department: Food Laws And Regulations Institute 10002345
Salary: Salary Commensurate with Experience
Location: East Lansing
Categories: Full Time (90-100%), Administrative Professionals- AP, Administrative/Business/Professional

Position Summary

The educational program coordinator is the primary support person for prospective students.  Responsibilities include answering inquiries about the program and assisting students with enrolling through MSU’s Lifelong education system; issuing community IDs, processing non-credit payments and adding non-credit students to courses as needed.  Additionally, this position assists instructors with course access and course management in D2L, including syllabus updates, merging food science and law courses, opening and closing course portals, updating module and news item availability dates and assigning due dates, uploading videos to Kaltura and linking them to the courses, entering book requirements on the Registrar’s website, producing student lists, monitoring student participation and following up as needed with add/drop/transfer/incomplete requests.

In addition to working with faculty and students, the educational program coordinator also collaborates with other administrative units on delivery of IFLR courses (e.g.: MSU Registrar, MSU Libraries, Department of Food Science and Human Nutrition, MSU College of Law, Online Master’s in Food Safety) and coordinates with outside universities (UoC and UAEU) for student enrollment, invoicing, wire transfers and grade submissions.

Regular functions of this position include uploading and reviewing the semester course schedules and submitting new courses for approval on the MSU Registrar’s website; monitoring students’ progress through the certificate program and providing timely information and advice; responding to students’ questions and concerns; maintaining student and alumni database; producing reports for student enrollments, billings, annual reporting, and IFLR tuition reimbursement purposes; maintaining CashNet site; processing payments; following up with enrollments; assisting with course evaluations, grade submissions, and issuing certificates of completion, and updating print material and website as needed.

The educational program coordinator will also be called on to represent the Institute for Food Laws and Regulations (IFLR) at conferences, workshops and trade shows as needed.


Unit Specific Education/Experience/Skills

Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program; one to three years of related and progressively more responsible or expansive work experience in planning and overseeing seminars and conferences including public relations, organizing and disseminating training materials and information both written and web-based; budgeting, records maintenance, and computer support; experience in database, spreadsheet, word processing, desktop publishing, web site development and management; or an equivalent combination of education and experience.


Desired Qualifications

Desired qualifications include exceptional written and interpersonal communication skills, experience with the Desire 2 Learn (D2L) online course delivery platform and experience with MSU’s Enterprise Business System (EBS).  Preference will be given to candidates that have experience managing online educational programs within a University setting.


Required Application Materials

Please submit a resume, cover letter, and three professional references.

Work Hours


Bidding Eligibility Ends 11/21/2017 @ 11:55 PM

Advertised: Eastern Standard Time
Applications close: Eastern Standard Time

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